Every review submitted to Off The Clock is reviewed by our moderation team before it is published. This policy explains what we look for, how we decide, and what happens when something is removed.
Our standard
We approve reviews that reflect honest, first-hand workplace experiences and comply with our Community Guidelines. We are not in the business of suppressing negative reviews — critical feedback is welcome as long as it is professional and rule-compliant.
Why a review might be removed
- Harassment, threats, or personal attacks against an individual.
- Doxxing or any post containing personal information about an employee.
- Sharing confidential company information, trade secrets, or NDA-covered material.
- Hate speech, slurs, or discriminatory content.
- Spam, advertising, fake reviews, or paid/coerced reviews.
- Content that is clearly off-topic or not based on real workplace experience.
- Defamation or knowingly false factual claims.
The moderation process
- A reviewer submits a review. It is marked pending and is not yet visible.
- Our moderation team evaluates the review against the Community Guidelines.
- The review is either approved and published, or rejected with a reason.
- Approved reviews update the company's overall rating automatically.
Reporting a review
Anyone can report a published review that appears to violate the guidelines. Reports are re-reviewed by the moderation team, and content found to violate the rules is removed.
Company responses
Companies may not pressure or pay us to remove negative reviews. Verified company representatives may respond publicly to reviews, but cannot have them taken down unless they violate this policy.
Appeals
If your review was removed and you believe it was a mistake, you may appeal by contacting us. Appeals are reviewed by a second moderator.
Transparency
We aim to apply these rules consistently. The guidelines and this policy are public so contributors know exactly what is expected before they post.